Troubleshooting
Fast fixes for common issues.
Outlines
- No outline runs left: You’ve used your included runs. Buy a pack, or ask your admin to add credits.
- Outline feels off‑topic: Add a couple of hints (beats, goals, constraints) and try again. Make sure your lane and category fit your goal.
Drafts
- Stuck on “queued” or “running”: Refresh to sync. If it continues, try again later—busy periods happen.
- “Draft not found” when applying: It may have expired. Regenerate and apply right after review.
- Image regenerate failed: Add a short prompt (subject, style), and try a smaller image.
Publishing
- Cover won’t load: Use a public link. 3:4 images (around 1200×1600) work well.
- Download looks old: Apply the latest drafts and download again.
Access
- Missing options: Your admin can turn features on when ready.
- Can’t sign in: Check your email, or try your workspace’s dev mode, if available.